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How do I sign up for a club event?

Tournaments, ladies' night, outings: sign up from the list or the schedule

Your club organises events: a Saturday tournament, ladies' night, an outing… You can sign up online, from the Events page or directly from the schedule. You must be logged in to your account.

1

See the club's events

In the left-hand menu, under Club, click Events. This entry only appears if your club has at least one upcoming event.

The list of upcoming events

Each card shows the date, time, place, free places and your price. The badges at the top of the card show the conditions (for example Women or Members). Bottom right, the status: Open, Registered, Full, Registration closed or Not available.

A greyed-out event is not open to you: the reason is written on the card (for example “This event is not open to your category (women / men).”).

The buttons at the top right filter events by sport; Club groups the events without a sport (outings, evenings).

2

Sign up

Click a card to open the event details: dates, time, place, places, sign-up deadline and the club's text. The Sign upbox on the right shows Your rate: the price matching your profile (member, junior…).

A tournament's details: member rate, options (including a T-shirt in four sizes), participants and two ways to pay

If the club offers Options (meal, balls, T-shirt…), tick the ones you want or enter the quantity. For an option offered in several sizes, choose the size (or enter a quantity under each size). An option marked “mandatory” is already ticked. The Total updates with the chosen options.

Depending on what the club has chosen, one or more buttons are offered:

  • Sign up – pay by invoice: you are signed up straight away, and the amount is added to your club invoice.
  • Pay 20.00 CHF (the total to pay): you pay online; you are signed up as soon as the payment is confirmed. During payment, your place is held for a few minutes.
  • Pay with my wallet (with your balance in brackets): the total is debited straight away from your club wallet. If the balance is not enough, the button is greyed out: top up your wallet or choose another payment.
  • Sign me up: for a free event.

If the club asks for information (T-shirt size, partner…), fill it in in the Requested information box before clicking.

The message “Registration confirmed” appears and you receive a confirmation e-mail, with the amount, the payment method and the chosen options.

Once you are signed up, the Add to my calendar button downloads a calendar file (.ics) with the date(s) of the event; the same file is attached to the confirmation e-mail. The Add to my calendar (.ics) link is also below the event information.

If the club publishes the list of participants, the event page shows the Participants box: first name and initial of each participant (“You” for yourself). Someone who hides their name in their profile appears anonymous.

An event over several dates

Depending on what the club has chosen, a single sign-up covers the whole series (every Tuesday of the month, for example), or you sign up date by date. In that case, the box shows Choose a date: click the date you want (each date shows its free places), then sign up and pay for that date. Repeat for each date you are interested in.

Sign-up date by date: choosing the date

3

From the schedule

When an event is played on courts, they are blocked on the schedule: the slot takes the event colour, with its title, the number of free places and the link Sign up →.

The Saturday tournament takes both courts in the morning

Click the slot: a panel opens on the right with the event summary and the same sign-up buttons. The Details → link opens the full event page.

The sign-up panel opened from the schedule

These courts cannot be booked during the event. Once you are signed up, the slot shows Signed up ✓ :

The schedule slot after signing up

For a date-by-date event, the slot shows that day's free places, and the panel opens directly on that date.

A date's slot: the free places on this Tuesday

4

It's full: the waiting list

If the event is full and the club has set up a waiting list, the box offers Join the waiting list. You pay nothing at this point.

A full event

You receive a confirmation e-mail and the box shows your position on the list. The Leave the waiting list button takes you off the list.

First place on the waiting list

When a place frees up, the first person on the list receives an e-mail “A place has freed up”. Open the event: the box shows until when you can confirm. Sign up and pay as usual before that date; otherwise the place is offered to the next person.

A freed-up place, to confirm before the date shown

5

Finding my sign-ups

On the page Events, click My registrations: only the upcoming events you are signed up for stay visible.

My registrations: a tournament and one cardio tennis date

For a date-by-date event, the card shows your dates.

In an event's details, the Sign up box recalls your sign-up: the rate, the amount and the payment method.

The sign-up is confirmed, with the Add to my calendar button

On the dashboard

Your dashboard also shows the Upcoming events card: your sign-ups first (with Your dates for a date-by-date event), then open events. The All events → link opens the full list.

The Upcoming events card on the dashboard

Cancel my sign-up

The box shows until when you can cancel. Click Cancel my sign-up, then Yes, cancel to confirm:

  • if you have paid (online or with the wallet), the amount is credited to your club wallet;
  • if you were to pay by invoice, the amount is removed from your invoice.

Confirming the cancellation

You receive an e-mail confirming the cancellation and the amount credited. Your place is offered to the waiting list. After the deadline, contact the club.

6

I cannot sign up

The Sign up box explains why. The most common cases:

  • Club members only or certain subscriptions: the event is reserved for members who have paid their membership fee for this sport.
  • Category, age or level: the event is reserved for women or men, an age group or a level. Your age is calculated as follows: current year minus year of birth.
  • Incomplete profile: your title (Mrs / Mr), date of birth or level is missing. Click Complete my profile, fill in the information, then go back to the event (see How do I change my profile photo and information?).
  • Full (no waiting list), Registration is not open yet or Registration is closed.

If you think this is a mistake, contact the club: it can sign you up itself.

The e-mails you receive

Plugin.ch writes to you at each step: sign-up confirmed, added to the waiting list, freed-up place to confirm, cancellation (with the amount credited), removal by the club and cancellation of the event by the club. If the event is cancelled, what you paid is credited to your wallet.

Plugin.ch Tutorial — Bookings

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